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FAQs

Ordering & Payment

Do I Have to Order Online?
We’re an online retailer, so it’s really the best way. Don’t worry, we’ve got you covered with safe and secure payment option, and we’ll make sure we get your stuff to you asap.

 

Is it Safe to Order Online?
Of course! PayPal delivers one of the most secure payment platforms in the world. We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information. Information passed between your computer and our website cannot be read in the event of someone else intercepting it.

 

Payment Options
Pay for your PinkCurrent purchases using PayPal or with a Credit Card either with your existing account or guest checkout. It's the easy, simple, & secure way to pay online. 

 

Checking Out

  • Step 1
    By clicking the "Checkout" button in your cart, you will be asked to either log in to your account or to click continue as a guest if you don’t have one. (If that’s the case, what are you waiting for?)

     

  • Step 2
    If you don’t have an account, you will be asked to enter your shipping address information. Select 'use this address for billing' if your billing address is the same as your shipping address, and then proceed on to the next step.

     

  • Step 3
    Next, choose which shipping method you would like to use so we can get your stuff ready right away. 

     

  • Step 4
    If you unselected the box 'use this address for billing', you will be able to enter your billing address now.

     

  • Step 5
    To complete your order, simply confirm by reviewing the order totals and entering your payment information. Then click the "Pay Now" button. Upon completion, you will be given an order number and you will receive an email confirmation of your order details. So Easy. 

How Long Does Shipping Take? 
Shipping takes 12-20 days.

When We Have Received Your Order
Once you’ve placed your order, you will be directed to an order confirmation message, which will contain your order details. This information will also be emailed to you, but it could take up to 30 minutes to arrive. Please allow our team at the warehouse to process your order. Processing time is 1-2 days. 

 

Incorrect or Faulty Items
We're sorry to hear that! Hit us up within 30 days of receiving your goods via the Returns Page with your order number, or feel free to contact us with further details of your issue and a member of our Customer Care team will get on this, ASAP!

 

Payment from Your Account
If there is an issue with the payment, either your card issuer or a member of the Customer Care team will contact you.

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